Network Alarms & Outages

Centralized real-time management, analysis, and auditing of network alarms and outages.

Network Alarms provides a unified and structured solution for handling network alarms and outages in large-scale infrastructure environments. It enables teams to quickly identify recurring issues, preserve full alarm context, audit changes, and efficiently link alarms to incidents—significantly reducing resolution time and operational chaos.

Challenges

Missing Context

Large volumes of recurring alarms without clear context

Knowledge Loss

Notes are rewritten and information is lost when alarms reoccur

Unclear History

No transparent history of assignments, tickets, or notes

Poor Correlation

Weak linkage between alarms, outages, and incidents

Fragmented Workflows

Inconsistent processes across NOC and operations teams

Limited Escalation

Restricted notification and escalation options

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How it works
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Solution Features

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Real-Time Alarm Intake

API-based ingestion and live management of DOWN / UP alarms

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Recurring Intelligence

Automatic detection of recurring alarms with preserved context and occurrence tracking

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Unified Operations View

Alarms Dashboard as a single, role-based workspace for daily operations

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Full Auditability

Complete audit trail of assignments, tickets, notes, and downtime history

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Incident & Notification Integration

Seamless linkage to outages and incidents with built-in SMS and email notifications

Key Benefits

Faster incident resolution
Clear alarm context and history without unnecessary searching.

Knowledge retention
Information is not lost during recurring outages.

Full auditability
Every alarm change is fully traceable.

Improved NOC team efficiency
One central workspace for all alarms.

Scalability
Designed to handle thousands of alarms per day.

Components

Value Scenario

A network device repeatedly generates an alarm. The system detects the recurrence, preserves the original notes, and increments the alarm counter. The operator can see the full change history, the link to an existing incident, and can immediately decide whether to escalate or close the alarm—without losing context.

Integrations & Technology

  • Network & infrastructure monitoring
  • Incident management tools
  • SMS / Email gateway
  • Audit & logging database
  • Modular architecture

And can be easily integrated with SW you use.

Suitable for

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Large Organizations

Organizations with large-scale network infrastructure (~100+ network devices - routers, switches, modems, access points, etc.).

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NOC / IT Teams

IT teams that want clear data and overview about the network alarms.

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High SLA requirements

Companies with high audit and SLA requirements

Looking for a similar solution?
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