Telco and Banking experts

Over 10 years of experience in building smart digital solutions

We are committed to bring value to our clients

Experts in increasing business efficiency

It is our mission to minimize maintenance efforts, reduce support costs and achieve superior customer experience across all interaction channels. We are committed to deliver value to our clients throughout smart solutions.

IT & Process Automation

Software Development

Expert Sourcing

Robot ICT helped us to create a far more smarter Event Management process, creating every single incident within 15 minutes, enabling us to reassign over 50% of the employees to other activities.

Bruno Sanches
VP Network Operations

Robot ICT was instrumental to our programme to transform the quote to cash process, with a significant emphasis on streamlining the Service Delivery and Service Activation activities. Robot quickly understood our issues and rapidly created prototypes and demonstration environments whilst working closely with our internal developers and architects. Using Agile development the first production system was live in less than a month, and a full Low Touch Provisioning system operational in 4 months. The systems and processes developed by Robot ICT contributed to a lead time reduction of 38% and efficiency improvement of 30%

Steve Roberts
VP Connectivity Services, owner of the P&L for the MPLS, IP and SD-WAN portfolios Global telco with revenues of $1Bn.

Robot ICT helped with gaining over 50% more efficiency and over 25% of reduced MTTR. Robot ICT was able to fulfil our vision and complex requirements, translating them to an end to end automated solution that has not only benefited key metrics but enhanced the way we service our clients.

Matthew Garza
Director Enterprise Operations Center, Interoute

Robotic Process Automation

Technology used for any organization or company that is stuck with an old outdated application to manage their process or in case ...

IP Service Provisioning

There can be quite a few bottlenecks during a CE provisioning. The hardware itself can come pre-configured from a vendor, not configured at ...

Smart Network Troubleshooting

Every incident ticket ending up in the technical support teams has to be properly investigated and the issue removed. The investigation ...

Would you go Agile?

21.8.2018 16 - 20 h.

Tusarova 31, Praha - Holešovice

Scrum Meet up

18.9.2018 17 - 20 h.

Robot ICT office, Podolska, Prague 4

Upcoming

MeteorJS Meet-up

31.3.2019 17 - 20 h.

TBD

Prague - HQ

Podolska 109/2, Prague 4

Prague

Rybna 24, Prague 1

Brno

Cyrilská 7, Brno