Our solutions are 5x more efficient than human

ROI for our clients is on average within 3-6 months

Over 10 years of experience in building smart digital solutions

We are committed to and focused on delivering results

It is our mission to minimize maintenance efforts, reduce support costs and achieve superior customer experience across all interaction channels. We are committed to deliver value to our clients throughout smart solutions.

IT & Process Automation

Software Development

Expert Sourcing

We automate different processes all around the globe in Adecco Group. We chose of their senior RPA professionals to help our French colleagues with RPA development for Singapur business. We were satisfied with his RPA skills, attitude, felxibility and professional approach. Based on this experience we have extended the cooperation with Robot ICT.

Petr Sebela
RPA Delivery & Operations Manager

Robot ICT helped us to create a far more smarter Event Management process, creating every single incident within 15 minutes, enabling us to reassign over 50% of the employees to other activities.

Bruno Sanches
VP Network Operations

Robot ICT was instrumental to our programme to transform the quote to cash process, with a significant emphasis on streamlining the Service Delivery and Service Activation activities. Robot quickly understood our issues and rapidly created prototypes and demonstration environments whilst working closely with our internal developers and architects. Using Agile development the first production system was live in less than a month, and a full Low Touch Provisioning system operational in 4 months. The systems and processes developed by Robot ICT contributed to a lead time reduction of 38% and efficiency improvement of 30%

Steve Roberts
VP Connectivity Services, owner of the P&L for the MPLS, IP and SD-WAN portfolios Global telco with revenues of $1Bn.

Robot ICT helped with gaining over 50% more efficiency and over 25% of reduced MTTR. Robot ICT was able to fulfil our vision and complex requirements, translating them to an end to end automated solution that has not only benefited key metrics but enhanced the way we service our clients.

Matthew Garza
Director Enterprise Operations Center, Interoute

External provider systems integration

Robot ICT provides a reliable, innovative and secure solution using industry leading RPA software to integrate many different portals, ...

Automated CPE Provisioning

Technology used for any organization or company that is stuck with an old outdated application to manage their process or in case.

Smart Network Troubleshooting

Every incident ticket ending up in the technical support teams has to be properly investigated and the issue removed. The investigation...

IP Service Provisioning

There can be quite a few bottlenecks during a CE provisioning. The hardware itself can come pre-configured from a vendor, ...

RPA Data Mining

For companies that are stuck using manual labor or even paying third parties for data mining and data reports.

DNA Diagnostics

Service Diagnostics is a key activity within the Incident Management process, typically within telecommunication or large IT organizations.

Scrum Meet up

10.12.2019 13 - 17 h.

Robot ICT office, Podolska, Prague 4

Popup School Presentation & Drinks

30.1.2020 10 - 13 h.

Robot ICT office, Podolska, Prague 4

Prague - HQ

Podolská 109/2, Prague 4

Prague

Rybná 24, Prague 1

Brno

Cyrilská 7, Brno