Connected operations with measurable results
Products / Network Alarms & Outages
Network alarms & outages

Recurring alarms, with their full history.

Give the NOC one place to see active outages, recurring events, notes and ownership. Resolve the incident with context instead of starting the investigation again.

Powered byDNARuns on the modular DNA platform.
Network Alarms & OutagesInteractive concept
3Active incidents
12Related events
WAN · AUnavailableP1
VPN · BPacket lossP2
LAN · CHigh utilizationP3
10:42 · Event detected10:43 · Correlated to incident10:44 · Owner notified
Illustrative data and interface for demonstration purposes.
Retain knowledge across recurrences

A recurring failure should not restart the investigation.

01

First occurrence

Record the alarm, assign an owner and link the incident.

02

Investigation

Keep notes and decisions with the event context.

03

Recurrence

Recognize the recurring alarm and retain the original knowledge.

04

Resolution

Trace state changes, downtime and closure.

A workspace for the NOC

What requires attention, and who owns it.

01

Operational clarity

One role-based view of active alarms, priorities and related outages reduces searching across tools.

02

Ownership that stays visible

Assignments, tickets and notes remain linked throughout the alarm lifecycle.

03

A traceable audit trail

Review changes and downtime history when investigating repeated issues or preparing service reports.

From monitoring to action

Connect the alert to the work it creates.

Monitoring / APIAlarm + history + ownerIncident / SMS / email

Define escalation rules for your teams and locations. Your existing monitoring detects events; the shared workspace gives the team the context to act on them.

Your next step

Discuss your alarm workflow.

Share your current process and one representative example. Together we will define an appropriate initial scope, the required integrations and the evaluation criteria.

Arrange a product consultation