IP service activation

From device connection to an active service.

Coordinate device discovery, provisioning and validation in a repeatable service activation journey.

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DNAInteractive concept

18Completed jobs

2For review

JOB-0248 · Selected stageRequestWorkflow → API → network → audit

Illustrative data and interface for demonstration purposes.

The change in practice

One integrated process for a shared objective

01 / Before automation

Manual steps and handovers

Individual configurations and handovers make each activation dependent on manual coordination.

Detect the deviceManual handoverIdentify the serviceManual handoverApply configurationManual handoverValidate activationManual handover

02 / After automation

One coordinated workflow

An orchestrated activation workflow connects the customer request with configuration and verification.

Connected systemsHuman oversight

Implementation context

How the systems are integrated.

Device detection can trigger the next workflow. The customer activates the service through a portal; health checks confirm that the service is operational, relevant configuration and order records are updated, and status messages keep the customer informed.

A traceable workflow

Customer portalDNACMDB / CRMSMS / Email

Process map

From input to outcome.

Detect the device

Identify the service

Apply configuration

Validate activation

Checkpoints

Correct device and service · Configuration validation · Activation audit trail

Underlying product

DNA — Workflows, orchestration & automation

Connect network operations, applications and teams in a single orchestration layer. Reuse proven modules, coordinate approvals and track the outcome of every job.

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Success metrics are agreed upfront.

01Lead time

02Manual interventions

03Successful runs

This page describes a use case. Model interface values are not measured customer outcomes.

Next step

Automation where
it creates value.

A clear assessment from a single consultation