As a novice to UiPath development, I was looking for a helping hand with building my automation projects. We set up daily mentoring sessions with one of their skilled RPA developers. Having someone to guide me, remove obstacles and provide some general advice on how to solve certain challenges was instrumental in our quick success. Two months later, my automation projects are clean, robust, and running smoothly. I would certainly recommend Robot ICT RPA Assistance service to any company looking to get up and running quickly and efficiently!

Robot ICT významně zefektivnilo naše činnosti v oblasti poskytování služeb. Opravdu rychle pochopili naše problémy a ještě rychleji vytvořili první prototypy a demonstrační prostředí pomocí DNA platformy, zatímco úzce spolupracovali s našimi interními vývojáři a architekty. S využitím agilního vývoje byl první produkční systém spuštěn za méně než měsíc a celý systém Low Touch Provisioning byl funkční za 4 měsíce. Systémy a procesy vyvinuté společností Robot ICT přispěly ke zkrácení dodací lhůty o 38 % a zvýšení efektivnosti o 30 %.

Robot ICT have helped us automate one of our core client implementation tasks, saving us hours of effort per implementation. It has been really nice to work with Robot ICT - they are very flexible and collaborative and care about solving customer problems. Their staff are skilled and experts in their trade. They have been very open about sharing their knowledge and have also helped us upskill our staff. We look forward to our continued collaboration.

Ve společnosti Adecco Group automatizujeme různé procesy po celém světě. Vybírali jsme si z nejlepších odborníků na RPA, abychom našim francouzským kolegům pomohli s vývojem RPA pro podnikání v Singapuru. Již v počátcích jsem byli spokojeni s dovednostmi RPA, postojem, skvělou schopností a profesionálním přístupem Robot ICT. Na základě těchto zkušeností stále rozšiřujeme spolupráci s Robot ICT.

Damco is part of the Maersk company and we ship containers all over the world. For the operation in the Czech Republic we use trains and trucks to transport the containers and there is a lot of manual work involved in handling the process. Robot ICT helped us automating 2 significant processes using UlPath, which involved handling a variety of different documents and internal and external applications to declare goods with custom authorities. The projects were delivered in time, handover of the services was done very profesionally including training. Everything was well documented as part of the handover and till now they continue to support us making sure the Robots can run 24/7. We are very satisfied with the companies skills and approach.

One of my primary responsibilities within the Interoute organization is the incident management proces. This proces end to end is very complex as there are multiple products and technologies involved as well as several teams with multiple touch points. With the help of Robot ICT we managed to gain over 50% more efficiency and over 25% of reduced MTTR. Robot ICT was able to fulfil our vision and complex requirements, translating them to an end to end automated solution that has not only benefited key metrics but ehanced the way we service our clients.

Robot ICT nám pomohli vytvořit mnohem chytřejší proces Event Managementu, který vytvořil každý incident nejpozději do 15 minut, což nám umožnilo přeřadit více než 50 % zaměstnanců k jiným činnostem.